The True Cost of DIY Website Builders: Wix vs Squarespace vs Custom Development
The Tempting Promise
"Build a professional website in minutes!" — we've all seen these ads. Wix, Squarespace, and similar platforms promise an easy path to getting your business online. And for some, they deliver. But for many businesses, the true cost reveals itself only after months of frustration.
Let's break down what you're really paying for.
The Obvious Costs
Wix Pricing (2025)
Squarespace Pricing (2025)
Seems reasonable, right? A few hundred dollars a year for a professional website. But wait...
The Hidden Costs Nobody Talks About
1. Premium Apps and Plugins
Both platforms limit functionality in their base plans. Need:
Real example: A restaurant client came to us after spending $89/month on Wix plus $45/month in apps. That's $1,608/year for features that should be standard.
2. Transaction Fees
Squarespace charges 3% transaction fees on their Business plan (on top of Stripe/PayPal fees). Wix charges 2.9% + $0.30 per transaction.
For a business doing $10,000/month in sales:
3. Limited Design Customization
"But the templates are beautiful!" Yes, until you realize:
We've had clients spend 40+ hours trying to make their Wix site look "just slightly different" from the template.
4. SEO Limitations
Both platforms have improved, but fundamental limitations remain:
Real impact: A client's Squarespace site ranked #15 for their main keyword. After migrating to custom Next.js, they hit #3 within 6 months.
5. Scaling Problems
What happens when you grow?
The Custom Development Investment
Let's compare with a custom-built website:
Initial Investment
Yes, it's more upfront. But consider:
Ongoing Costs
3-Year Total Cost Comparison
Scenario: Small e-commerce business, $10k/month sales
Squarespace Commerce Advanced:
Custom Development:
Closer than you thought? And with custom, you have:
When DIY Builders Make Sense
Be honest about your needs:
Use Wix/Squarespace when:
Invest in custom when:
The Real Question
Don't ask "What's the cheapest option?" Ask "What's the best investment for my business?"
A $15,000 website that generates $100,000 in sales beats a $500/year website that generates $20,000.
Our Honest Recommendation
1. Start with a custom site if you can afford it. The long-term savings and benefits compound over time.
2. If you must start with a builder, use Squarespace (better templates, fewer upsells) and migrate within 1-2 years when revenue allows.
3. Never stay on a builder if you're paying $150+/month in platform + apps + fees. At that point, custom is more economical.
4. Calculate your true costs including time spent fighting limitations.
Next Steps
Not sure which path is right for your business? We offer free 30-minute consultations to help you calculate the true cost for your specific situation.
Contact us to discuss your project.
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222 Tech builds custom websites for Hong Kong businesses. We believe in honest pricing and sustainable solutions.